- Signs you need website support and maintenance package
- 1. Slow Website Loading
- 2. Outdated Content or Design
- 3. Frequent Bugs or Errors
- 4. Security Vulnerabilities
- 5. Poor Mobile Responsiveness
- 6. Decreasing Website Traffic
- 7. Integration Challenges with New Tools or Platforms
- 8. Lack of Technical Expertise In-House
- 9. Regular Downtime or Server Crashes
- 10. Poor SEO Performance
- Conclusion
Do you know how most businesses lose their customers?
- 57% never visit the site because of slow load speed
- 36% report bugs and never visit the site again
- 38% of users stop re-engaging if the page design is unattractive.
You might be thinking these are the very basics, how could someone get this wrong?
And it’s true, while we think these are the basics, they go unnoticed as businesses grow and expand their offering and services.
But it directly impacts their growth and the above numbers shows why.
So, it is important for you to get these basics right. With the right team and an experienced website support company, you can take the load off your resources to do the basics and keep them focused on more important tasks that impact your growth.
Here are the signs that show your website needs support and a maintenance package.
Signs you need website support and maintenance package
1. Slow Website Loading
This is among the most common website maintenance issues that often goes unnoticed but it has a bigger impact on conversions and traffic than you would expect.

Credits: Kissmetrics
As you can see in the graph above a 4 second delay in load time and causes 25% page abandonment. This increase in bounce rate leads to lower search engine ranking and reduced conversions. Oftentimes, businesses use images and animations to make their site attractive. But, these unoptimized images, lack of caching and outdated code reduces the load speed of your site resulting in poor customer experience.
2. Outdated Content or Design
And it’s not just about design, the website copies, the content on site, everything needs to be updated. The content should reflect the current trends, so the customers can relate.
Oftentimes, what businesses do is they publish the content and don’t update it for a long time. So, whenever a customer lands on the site, they can not relate with it. And it results in users leaving the site and it makes a bad impression of your business.
3. Frequent Bugs or Errors
No one likes a website that has bugs and doesn’t work properly. We can all agree to that. These are the very basics that everyone should get right. But you will still see broken links, 404 errors and non-functional features.
It’s because today’s developers write a lot of code and use scripts and plugins. So, it is important to have tools to monitor everything closely. And not every business has that, especially small businesses.
So an experienced website support company can help you keep track of everything with accuracy. They use tools that help you promptly fix these errors and improve the reliability and functionality of your website.
4. Security Vulnerabilities
Cyberattacks are a growing issue and unmaintained websites are an easy target for hackers. Using outdated software, plugins and weak passwords are the most common entry points for hackers.
And with governments introducing strict policies to safeguard user data, it’s not something businesses can compromise on. It can degrade your website credibility and businesses can end up with hefty fines. Last year alone, companies paid €4,926.28 million for noncompliance with GDPR norms.
A maintenance package can save you from all of that. At Jnext, we prioritize security by applying the latest security patches, setting up firewalls and conducting regular backups, to protect your website and user data.
5. Poor Mobile Responsiveness
6. Decreasing Website Traffic
A decline in traffic is often linked to poor SEO, slow performance, or outdated content. When your website fails to meet user expectations or comply with SEO best practices, search engines penalize it. Maintenance teams monitor traffic trends, optimize SEO, and implement fixes to recover and boost your website’s visibility.
7. Integration Challenges with New Tools or Platforms
If integrating new software like payment gateways, analytics tools, or CRM systems is a struggle, it may indicate outdated code or a poorly maintained website.
These compatibility issues can limit your business’s growth. Maintenance packages address these challenges by ensuring smooth integration and testing new tools effectively.
8. Lack of Technical Expertise In-House
Many businesses lack the in-house technical expertise needed to manage website maintenance. Without skilled professionals, even minor updates or fixes can become major roadblocks.
You can resolve these website errors with support packages. A support package provides access to experienced developers who can handle all technical aspects, saving your team time and effort.
9. Regular Downtime or Server Crashes
Frequent website downtime or server crashes can disrupt user access and harm your reputation. This often occurs due to overburdened servers due to high traffic and activities, outdated hosting configurations, or poor monitoring.
Go with experts that provide website maintenance for high-traffic websites. They will help you monitor performance regularly and optimize it to minimize downtime.
10. Poor SEO Performance
A maintenance package can help you address these issues by optimizing speed, fixing broken links, and ensuring your website follows SEO best practices.
Conclusion
These pain points can significantly harm your business’s online presence, customer trust, and revenue. Regular website maintenance addresses these issues, ensuring your website remains secure, fast, and user-friendly.
A reliable support package isn’t just an expense, it’s an investment in your digital success.
At Jnext, we provide website maintenance and support packages to keep your website updated and your customers happy. With our experienced team of professionals, we deliver custom-made solutions based on your unique business requirements.
Whether you need small business website support or for enterprise, our team has the tools and experience to help you.
And the best thing?
We work on a fixed price model. So, no surprises when it comes to billing.
Connect with our team today and let’s customize a package for you!